Anyone who has dealing with Japanese people would have come across the term Hansei. The literal meaning of the term is self-reflection but this term has a far greater connotation. It denotes a pledge to improve oneself after acknowledging ones mistake and reflecting upon it. This term is far more powerful than the English term ‘sorry’ which is what some people erroneously believe it to mean.
Hansei is a very important part of the Japanese style of management and it has undeniably helped large manufacturing companies achieve success. It can be used in various industries because it is a very powerful tool. It helps companies in the following ways:
– The emphasis of this tool is to find out exactly what went wrong so that accountability can be fixed. However, it is necessary for more than just blaming someone. Its purpose is to come up with a set of plans that ensure that the problem does not occur again.
– Even if the problem has been caused due to external factors, the process of Hansei will try to understand whether any internal factors could have contributed to it. Further, internal factors should have been altered in order to accommodate external changes.
– The objective is to ensure that the process of identifying mistakes is done in a consistent manner. This helps keep quality at a consistently high level.
– This tool is used to find various opportunities for improvement. There is such great emphasis on looking for improvement that the absence of problems is not something to be celebrated because it actually indicates that the particular department has not exerted itself to exceed targets. In addition, employees are encouraged to regard success in a modest manner so that they realize that improvement is possible.
– Teams within the organization engage in acknowledging mistakes and accepting responsibility as a group. This is a very open exercise and is conducted without any secrecy. Since this exercise is done in a positive manner, people are very forthcoming with their suggestions for improvement.
Focusing on the negatives of any work process actually is a positive activity when it is done in the correct manner. Many companies use the process of Hansei at the end of every project even if nothing has ostensibly gone wrong. This enables them to maintain consistently high standards of performance, resulting in increased profitability and customer satisfaction.
Bottom Line: Hansei is completely different from the Western style of saying sorry. Find out how it can be used to improve a company’s performance.
With companies increasingly focusing on adopting lean manufacturing concepts, there has been a clamor for learning these techniques the world over. While there are several places which offer lean training, it is always preferable that you do your homework properly before you zero in on one.
The internet is perhaps the best place to do your homework. Get to learn about all the options that are available for you. It is also a good idea to visit a few forums on the topic and befriend someone who has successfully undergone these programs.
The first and foremost thing that you need to find out is about how many years the particular training center has been in existence. This will give you an insight into their experience. Get to know from their career counselor about the teaching staff that they have on rolls. It is always a great idea to talk to the trainers too, for it would give you an insight into their personalities and whether you would be able to gel with them, for this is very important during a training program.
Make sure that you are taking a good look at the infrastructure in the training center. After all you will be spending a significant amount of money for the training and you deserve a comfortable atmosphere. Good training centers will also give you quality course material for going through on a daily basis. Also make sure that you are choosing a center that offers a money back guarantee. This way you will be sure that your money is not wasted on a program that you don’t like.
One of the best things to have happened in recent times is the proliferation of online lean training programs. They have come as a boon to working professionals. Today all that you need to do in order to join a training program is to click a button. Even in the case of online training programs make sure that you talk to a few referrals. There is nothing like hearing from the horse’s mouth. Referrals are the best people to give you an honest opinion based on which you can take an informed decision.
It is always preferable that you check with the training center whether they offer any sort of placement assistance once you complete the lean training program. Lean is a rapidly growing field and specialization will open several avenues of opportunities for you. You can join as team leaders or associates; based on your experience and expertise in reputable organizations once you get specialized training in the field.
For businesses who want their teams to get trained on lean, online sources offer the best option. This is because with online training programs, the team members can choose their own timings and go through the course curriculum at their own proffered pace. Attending an online training program will also help candidates to alleviate the feeling of stress, which they often complain about whenever they are attending such programs either during or after their regular work timings.
In order to really learn the Lean and Sigma Kaizen business management approaches, employers have to undergo training and learning. These trainings are now offered by a lot of companies to ensure that the employers have what it takes to lift the company on top.
The most common level of certification today are the green belts and the black belts. There will be series of trainings and seminars depending upon the facilitator. In the end, the trainees will learn and put into their minds and hearts the proper strategies of business management using the different approaches.
Training for Green Belts
There can be different approaches depending on the facilitator, nonetheless, most trainings will last for days to weeks. There will be training, learning, and implementing of what has been learned within the entire duration. Once the employers are able to complete the entire training program, they will earn a green belt certificate. This is a definite sign of their readiness to apply the business approach. During the training, they will learn all about Lean and its different approaches. They will be taught how to be efficient and effective in the workplace. You will be trained how to be a leader and influence improvement for the company. This green belt level is basically focused on developing of skills.
Training for Black Belts
Those who are going to join the training for black belts are mostly going to learn how to master the skills that have already been developed. When you try to compare it, black belts always come after you have finished green belts. In this level, there will be implementation of the business approach towards your company. there will be a lot of experimentation and implementation to test your skills and knowledge about the Lean Process. The entire process can last for weeks, however it will still depend on the protocol of the company giving the training.
Get Kaizened is a leading lean consulting and lean training firm in California providing Kaizen, lean management and lean manufacturing consulting and training services to clientele in different industries worldwide. For more information about our consulting and training solutions contact us today.