The DMAIC Process, a Step-by-Step Tool towards Improvement

DMAIC is the very tool that Six Sigma uses in order to achieve its goal and that is to provide optimum client satisfaction. DMAIC stands for define, measure, analyze, improve, and control. These five words represent the five steps that Six Sigma uses in order to eradicate the factors that hinder success and improvement. These different steps must be followed in correct and exact order starting from the define step down to the control part. All these five must not be interchanged. Let us now discuss each step separately.

Six SigmaThe first step is to define everything. This step involves definition of the problem, the customers, the projects, target, and all other factors that affect the process. Defining each factor clearly will guide you all throughout the DMAIC process. Overall, this step is where you clarify everything first before going to the next step. The second step is the measuring or the collection of data. After basically defining the factors, you are to decide now on how and which to measure. At the end of this second step, you will be able to come up with the measurement plan. The third step deals with analyzing what has been collected from the second step. This is where the hindrances are being discovered and analyzed. There are tools for analysis that may be used in this step. These tools will serve as guide towards correct analysis of the data collected. In addition, this is also the step where you choose whether or not you will improve or redesign the process. If it is clear from your analysis that it must be redesigned then you go back to the measure step. If there is no need to redesign, then you will proceed with the next step which is to improve. You can improve the process by simply eliminating the hindrance factors.


Finally, once you have improved the process, your concern is on how to maintain it that way and ensure improvements all the way. This is when you perform the last step which is the control.

Definition and meaning of DMAIC

Dmaic is a six sigma style element which is aimed at improving work, increase efficiency and reduce errors. It has been used by huge companies with huge success. Dmaic derives its name from its methodology and the steps involved. In other words all the five letters have meaning;

Define DMAICD- stands for define which is usually the beginning step in the procedure. It is important to define your company’s goals and objectives which are aimed at meeting your clients expectations. The goals you set should be in line with your business plan. This step helps you not to veer from the main aim of your company. It helps you to stay on course and accomplish your goals and objectives with your clients in mind.

M- stands for measurements; for you to be sure that your goal of error free products has been realized, you must have base measurement. You will have to choose what you want measure and how to do it using dmaic. Be sure that your measurement system is suitable for your overall results. Using the base measurement, you will be able to know whether the defects have been brought down.

A- stands for analyze; whatever information that you gather in the second step is then analyzed to establish the causes of defects.

I- stands for improve; if you need to improve on your production, you will have to consider the previous steps. You can only improve on a mistake that you already know. In that case after putting the measurements in place and doing proper analysis you will be able to reduce errors and waste.

C- stands for control and is the last stage of the process. It ensures that any discrepancy has been dealt with before it affects the process negatively. You need to remember that you will have to continue analyzing and measuring for dmaic to stay effective. You will have to have a well organized layout for you to see continues positive results.

Benefits of DMAIC

DMAIC in Six Sigma is a process enhancement methodology which focuses on enhancing quality and rationalizing defects in a process. It is a five-step efficient approach which allows you to run process improvement projects effectively. The short form DMAIC means define, measure, analyzing the process, improve as well as control every steps of Six Sigma technique.

DMAICIn the “define” stage, you try to know the setback by determining the performance in relation to your expectation. In “measure” phase, you build a comprehensive process map, collect specific information and decide the method of doing the process. The aim of the “analyze” stage is to discover the causes of process performance setback. In the “improve” stage, you experiment the solutions which counter the causes you got. Through the “control” period, you make sure that what you gain in the “improve” stage continue.

DMAIC has made Six Sigma a proven process which delivers good results. Among the common process improvement technique in the Six Sigma is the DMAIC methodology. It is a very effective technique which ensures that quality in production process is maintained.

The DMAIC technique gives many specific benefits. Foremost, DMAIC is an extremely structured approach. This implies that it analyzes a process carefully before trying to implement any improvements. Among the common reasons some businesses fail to execute improvements is the failure to perform the analysis process before they implement the improvement. This will result to failure to deliver the improvements properly, and can even worsen the existing system.

DMAIC BenefitsAs a structured method, DMAIC gives a business a road map to get solutions. This aids the business to handle issues from the beginning to the end while producing good results. Furthermore, DMAIC support logical approach hence allows the business to make use of the collected information. This gives the business accurate baselines. In addition, DMAIC enables the business to quantify the improvements and solve complex problems.

Learning the DMAIC Process in Business

DMAIC stands for Define, Measure, Analyze, Improve, and Control. These are the steps to complete the Six Sigma tool that aims to help different type of business to be successful. We all know that for a business to survive in the market, it should have the complete factors, the right discipline, and high-skilled employees that help together to keep the business on top.

Define DMAIC If the business is big, it is much harder for the owner to take full control of everything because of a lot of factors. What the owner does is to assign a person in each department to monitor the company’s performance. This technique doesn’t actually solve the whole issue in the business. It is just a means of organizing the work to determine priorities or the key responsibilities that needs much attention.

DMAIC only works successfully if you have the right persons assigned to each method. So, be careful enough in choosing the persons for this job to ensure you that your business is going somewhere. Choose a person specializing in the field and the one who is very dedicated in helping you out with your business. This method really helps the business improve by having different operations technique that will attract more customers. This is also a trial and error stage where employees makes samples of their products and do it over and over again until it stays perfect.

Six SigmaThis method doesn’t mean that you have to spend a lot of money for the try outs that you make. This process helps you to save a lot with your expenses because it takes hold of where to spend a lot of money and in what area that doesn’t need much financing. Once you became successful in your DMAIC practice, you will notice an increase in your production rate, resulting to the need of man power, and of course creating a happy good working relationship with your employees professionally.

Factors to Bear in Mind for Effective Adaptation of DMAIC

Define-Measure-Analyze-Improve-Control (DMAIC) is amongst the best known Six Sigma methods used in solving complex corporate problems such as customer dissatisfaction or production inefficiencies. DMAIC can however yield undesired results or turn out to be expensive for your company if certain factors are not taken into account.

define DMAIC

The first factor comprises of defining the problem at hand in details. This means that you should carry out analysis on how the problem affects your consumers and workers to enable you to eliminate the problem at the factory and at the market level. As a result, you will be at a position to budget and carry out necessary reforms within a specified time frame. The process should nonetheless be systematic to make it possible for you to measure the progress achieved and the work force or expertise needed to continually increase your output, quality and establish customer loyalty.

The other factor involves constant improvement of the strategy you are deploying to phase out your worries. This is vital in taking care of unforeseen problems. You will as well have better control of the new system and also be able to point out weaknesses within your standard-operating procedures.

six sigma

Time as a factor of production should be well calculated during the implementation period, which in most cases takes three to nine months depending on the problem. Failure to keep the time factor in mind might eat into your resources and create discontent amongst workers who do not like doing the same thing for so long. As a result, you might end up with divisions within the work force and this damages the team spirit, which is a requirement when using DMAIC, as part of your problem solving strategy. Everyone has to be a part of the process to enable the firm to make effective and lasting impact.